A fully automated inmate calling service is provided for large correctional institutes by VAC of America phone service with Focus 100. Value Added Communication provides the called party with the inmate's name, call charge, the facility, call type and the receiver can accept or refuse the call. They use voice prompts which very easily guides both the parties through the call. The initial greeting is done with the user name which is recorded in the PIN of the inmate and played back.
Excellent search capabilities and recording features are provided by VAC of America phone service which has a lot of advantages such as an increase in revenue for the jail due to allowing calls that were previously not billable. Easy location of recorded calls can be done and the inmate is also provided the feature of preventing recording of any calls that come under protected category such as attorney calls.
In the Louisiana facility, the inmates can access the phone for communication with family through collect calls which are, however, limited to fifteen minutes for a call. The family, however, can't call the offender's phone. All details of the call, such as the originating facility, name of the inmate etcetera is provided to the called party which can choose to accept or reject the call.
Inmates can use Tel-link for collect calls on cell phone in Louisiana facilities, to call their near and dear ones from the Louisiana Department of Correctional Institutions. Through Tel-link, the offender can call certain cell phone numbers if they are permitted by the authorities with certain conditions. The family is able to create an account for collect calls with Global Tel-link by providing details of their address, but prepaid cell phone numbers cannot be called by the inmate.
The family can call Tel-Link for collect calls on cell phone in Louisiana and set up their cell phone number in order to receive calls from the inmates. The offender must also have this cell number on his approved phone list. These telephone call rates are fixed in a contract. However, if the Louisiana Public Service Commission or the Federal Communications Commission mandates it, the rates can be lowered. Most of these calls are made during the evening, night or at weekends.
Excellent search capabilities and recording features are provided by VAC of America phone service which has a lot of advantages such as an increase in revenue for the jail due to allowing calls that were previously not billable. Easy location of recorded calls can be done and the inmate is also provided the feature of preventing recording of any calls that come under protected category such as attorney calls.
In the Louisiana facility, the inmates can access the phone for communication with family through collect calls which are, however, limited to fifteen minutes for a call. The family, however, can't call the offender's phone. All details of the call, such as the originating facility, name of the inmate etcetera is provided to the called party which can choose to accept or reject the call.
Inmates can use Tel-link for collect calls on cell phone in Louisiana facilities, to call their near and dear ones from the Louisiana Department of Correctional Institutions. Through Tel-link, the offender can call certain cell phone numbers if they are permitted by the authorities with certain conditions. The family is able to create an account for collect calls with Global Tel-link by providing details of their address, but prepaid cell phone numbers cannot be called by the inmate.
The family can call Tel-Link for collect calls on cell phone in Louisiana and set up their cell phone number in order to receive calls from the inmates. The offender must also have this cell number on his approved phone list. These telephone call rates are fixed in a contract. However, if the Louisiana Public Service Commission or the Federal Communications Commission mandates it, the rates can be lowered. Most of these calls are made during the evening, night or at weekends.
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